1. Communication channels: We offer customer support through various communication channels, including email, phone, and live chat. You can find our contact details on the website's contact page.
2. Support availability: Our support team is available from 9.00 am to 6.00 pm to assist you with any queries or issues you may have. We strive to respond to all inquiries within 24 hours working day.
3. Types of support: We offer different types of support depending on the nature of your issue. This can include technical support, customer service, and product-related inquiries.
4. Refund policy: We understand that there may be instances where a customer needs to request a refund. We have a clear refund policy in place, which you can find on our website.
6. Knowledge base: We have a comprehensive knowledge base on our website that contains articles and tutorials on how to use our platform.
7. User feedback:
We welcome feedback from our users, and we take it seriously. We have a
feedback form on our website, and we encourage our customers to provide us with
their thoughts and suggestions.